Your FAQ, Answered.
How long does delivery take?
Local orders typically take 1-2 working days.
Are your products clinically tested?
Yes, our products are clinically tested to ensure safety and effectiveness.
Where can I find your products in-store?
You can find us at these Watsons outlets: Bugis Junction, Bukit Panjang Plaza, Compass One, Great World City, Hougang Mall, Ion Orchard, Jem, Jurong Point, Marina Bay Sands, Marina Square, Nex, Ngee Ann City, Parkway Parade, Paya Lebar Quarters, Raffles City, Tampines Mall, Tampines Mart, Tiong Bahru Plaza, Toa Payoh (HDB), Vivo City, Waterway Point, Westgate, Yew Tee Point
How do I use the hair growth booster spray?
Spray onto clean, dry scalp before bed once daily. No massage is needed — with Korean nanotechnology, the 18 active ingredients are formulated in tiny molecular sizes, enabling quicker and more effective absorption into the scalp.
How do I use the Hair Elixir Plus?
Apply 2–3 pumps onto clean, dry hair once in the morning, especially after heat styling.
Are your products safe for sensitive scalp?
Yes, our formulas are free from harsh chemicals.
Is your shampoo safe for babies and children?
Yes, it’s gentle and safe for newborns and children.
Can I use your shampoo if I’m pregnant?
Yes, our shampoo is pregnancy-safe.
Can I use your shampoo if I have sensitive skin?
Yes, our formula is mild, dermatologically tested, and suitable for sensitive skin.
Where are your products made?
Made in Korea, a Product of Singapore.
Are your products free from harsh chemicals?
Absolutely! All our products are SLS-, silicone-, sulfate-, and paraben-free
What do you recommend for best results?
We recommend the 5 Full Bundle (7.5-month supply) which includes 5 shampoos + 5 conditioners — our best value set!
How can I contact you?
Phone: +65 8868 5252
Email: hello@dixmondsg.com
Didn't find what you're looking for?
Contact us at hello@dixmondsg.com